Privacy Policy

www.sasnwnm.org

Effective Date: March 18, 2026

1. Introduction

Sexual Assault Services of Northwest New Mexico ("SAS of NWNM," "we," "our," or "us") is committed to protecting the privacy and confidentiality of every individual who visits our website or uses our services. We understand the sensitive nature of the services we provide, and we take the protection of your personal information extremely seriously.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dev.sasnwnm.org, contact our offices, or use any of our services. Please read this policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Voluntarily Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or volunteer application on our website
Make a donation through our online donation platform
Sign up for email communications, newsletters, or event notifications
Communicate with us via email, phone, or in person
Participate in community education programs or events

This information may include your name, email address, phone number, mailing address, and any other details you choose to share.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address and approximate geographic location
Browser type and version, operating system, and device information
Pages visited, time spent on pages, referring URLs, and clickstream data
Cookies and similar tracking technologies (see Section 6)

2.3 Sensitive Information

We do not collect sensitive personal information (such as details about incidents of sexual assault or abuse) through our website. Any sensitive information shared with our staff through crisis hotlines, counseling sessions, SANE exams, or advocacy services is governed by separate confidentiality agreements, HIPAA regulations, and applicable state and federal laws—not by this website Privacy Policy.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries, contact form submissions, and volunteer applications
To process donations and provide tax receipts
To send you information about our services, events, and fundraising efforts (with your consent)
To improve our website, content, and user experience
To analyze website traffic and usage patterns
To comply with legal obligations and protect our rights
To maintain the security and functionality of our website

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist with website hosting, donation processing, email communications, or data analytics—solely to perform services on our behalf and subject to confidentiality obligations.
Legal Requirements: We may disclose information if required by law, subpoena, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, the safety of our clients, staff, or the public.
Consent: We may share your information with your explicit consent.
Organizational Transfers: In the event of a merger, reorganization, or dissolution, your information may be transferred as part of organizational assets, subject to the same privacy protections described here.

5. Donation Information

Online donations made through our website are processed by OneCause, a third-party payment processor. We do not store your credit card or banking information on our servers. OneCause's handling of your payment data is governed by their own privacy policy and PCI-DSS compliance standards. We encourage you to review their privacy practices before submitting payment information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site.

Types of cookies we may use include:

Essential Cookies: Required for basic website functionality such as navigation and form submissions.
Analytics Cookies: Used to collect anonymized data about website traffic and visitor behavior (e.g., through Google Analytics or similar services).

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. We do not use cookies for targeted advertising purposes.

7. Third-Party Links

Our website may contain links to external websites, including the National Sexual Assault Hotline (RAINN), our social media pages, and our donation platform. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external website you visit through links on our site.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. These measures include SSL/TLS encryption for data transmitted through our website, secure hosting, and access controls limiting who can view personal data.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donation records are retained in accordance with IRS requirements for nonprofit organizations. You may request deletion of your personal data at any time by contacting us (see Section 13).

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to remove that information.

11. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal retention requirements.
Opt-Out: You may unsubscribe from our email communications at any time by using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information in Section 13 below.

12. New Mexico–Specific Provisions

As a New Mexico nonprofit organization, SAS of NWNM operates in compliance with applicable New Mexico state laws governing privacy and data protection. Information shared with our advocates and counselors in the course of providing direct services is protected under the New Mexico Victim Counselor Confidentiality Act (NMSA 1978, § 31-25-3), which provides strong confidentiality protections for communications between victims and their counselors. This statutory protection applies independently of and in addition to this website Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sexual Assault Services of Northwest New Mexico
622 West Maple St. Suite F, Farmington, NM 87401
Phone: 505-325-2805
Website: dev.sasnwnm.org

For crisis support:
SAS Rape Crisis Hotline: 505-326-4700 or 1-866-908-4700
National Sexual Assault Hotline: 1-800-656-HOPE (4673)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.